National GPON delivery
Co-authored the successful technical design and supported delivery of 7 GPON nodes and a Tier-2 data centre.
Telecommunications and Network Engineer
Christian Diaz
Brisbane-based Telecommunications and Network Engineer with 10+ years of experience in IP networks, fibre and NOC operations. Experienced in infrastructure delivery, troubleshooting and service restoration. Seeking technical support, service desk, NOC and network infrastructure opportunities.
- Location
- Brisbane, QLD
- Role
- Telecommunications and Network Engineer
- Experience
- 10+ years in telecommunications and networks
- Completed September 2026
- Certificate II in Electrotechnology (Career Start), UEE22020
Selected achievements
Infrastructure delivery, NOC leadership, and measurable service outcomes.
NOC leadership at scale
Led a 12-person NOC team providing 24/7 monitoring for an FTTH/GPON environment supporting more than 16,000 endpoints.
Service assurance
Maintained greater than 99% availability, MTTR below four hours, and zero SLA penalties.
Core technical capabilities
Technical capability across network, optical, operational, and field environments.
Experience spanning IP networking and security, GPON and DWDM, NOC service assurance, structured cabling, microwave, wireless, and voice systems.
IP Networks & Security
Routing, switching, core network services, and security operations across enterprise and service-provider environments.
GPON, Fibre & DWDM
Optical network engineering experience across GPON deployments, DWDM provisioning and troubleshooting, and fibre link-budget analysis.
NOC & Service Assurance
Live-service operations experience covering monitoring, incident triage, root-cause troubleshooting, restoration, and SLA tracking.
Structured Cabling & Field Delivery
Field delivery experience across customer-premises cabling, structured cabling, site-plan interpretation, coordination, QA/QC, commissioning, and handover.
Wireless, Microwave & Voice
Engineering experience across point-to-point and point-to-multipoint microwave systems, RF path profiling, antenna alignment, VoIP PBX, and call-centre platforms.
Career experience
Career progression from field installation to network engineering and NOC leadership.
SISTECO
Telecommunication Operations Engineer
Colombia · April 2009–January 2020
- Designed, configured and rolled out telecommunications infrastructure, including private fibre and microwave networks for corporate environments.
- Delivered IP routing, structured cabling and point-to-point microwave systems across telecommunications sites.
- Implemented VoIP PBX and call-centre platforms for multi-branch environments.
- Configured server systems, supported disaster-recovery planning and supervised technical personnel to meet project quality standards.
Project within SISTECO employment
Digital Connections · October 2015–January 2020
- Designed, configured and supported the rollout of FTTH/GPON infrastructure.
- Led a 12-person NOC team responsible for network monitoring and service assurance.
- Coordinated requirements for infrastructure delivery and operations.
- Tracked performance metrics and prepared operational reports.
UNE
HFC Installation Technician
Overseas · 2007–2009
- Installed, maintained and modified customer-premises communications cabling.
- Configured and installed television, internet and voice equipment.
- Completed service activation in accordance with company technical standards.
Personal project experience
Personal Technical Projects
Home Lab — 2024–present
I personally configured and maintain this home lab and its supporting tools:
- pfSense and Juniper switching/VLANs.
- Proxmox virtual machines on an HPE ProLiant DL380 Gen9.
- EVE-NG on a Dell PowerEdge R720.
- WireGuard and Tailscale for remote access.
- My personal domain, DNS and elatron.net website.
- Network topology documentation.
Neo is my personal AI-assisted learning project, bringing together study materials, saved progress and next-step guidance to support my technical development. My home lab supports Neo and other personal projects through the virtual machines, networking and remote access that I configure and maintain.
Tools & platforms
Multi-vendor platforms across networking, monitoring, automation, systems, and technical documentation.
Network & Telecom
Monitoring & Observability
Automation & Scripting
Systems & Virtualisation
Development & productivity
Credentials & training
Australian licences, registrations, cabling endorsements, safety training, and clearances.
Licences & registrations
- ACMA Open Cabler Registration
- Manual Class C Open driver licence
Cabling endorsements
- Structured Cabling endorsement
- Optical Fibre endorsement
- Coaxial endorsement
Safety & site access
- White Card
- EWP Yellow Card
- Work Safely at Heights
Additional clearances
- Paid Blue Card — Current
Education
Engineering and technical qualifications.
Completed September 2026
Certificate II in Electrotechnology (Career Start), UEE22020
TAFE Queensland, Eagle Farm Campus
2023–2024
Advanced Diploma in Information Technology — Telecommunications Network Engineering
Australian College of Information Technology
2020–2023
English Language Program: Beginner to Advanced
Eagle Academy Australia
2015
Diploma in Engineering Project Management
Overseas
PMI-aligned curriculum
2015
Bachelor of Engineering in Telecommunications
Overseas
Career direction
Technical support, service desk, NOC and network infrastructure opportunities.
Seeking opportunities in Brisbane where my telecommunications background, troubleshooting, service restoration and infrastructure experience can support users and network operations.
Contact
Technical support, network operations and infrastructure enquiries.
Use the secure contact form to discuss technical support, service desk, NOC, telecommunications and network infrastructure opportunities in Brisbane.
- LocationBrisbane, QLD